Not always, Even if the same is identified as a Tennyo or a Hanadama, the quality of the pearl itself is still different, and the price will also be different.
Not necessarily, merchants take high-quality akoya pearls to the appraisal agency for appraisal, they can choose to do Tennyo or Hanadama appraisal. If the appraisal of Hanadama is passed, then the certificate issued is the Hanadama certificate, if the appraisal of the Tennyo is passed, then the certificate issued is Tennyo certificate.
No, the so-called small bulbs are all adjectives used by merchants to describe their products. They are fully personalized and easy for consumers to understand. It is not the professional term dedicated to appraisal agencies, nor is it a general term in the industry.
The time frame for order delivery is divided into two parts:
Processing time: Order verification, quality check and packaging. All order are sent to manufacturers for dispatch within 24 hours after the order is placed. The manufacturer and China post/DHL process the orders, which takes an additional 2-3 days.
This refers to the time it takes for items to be shipped from our warehouse to the destination. US orders are shipped by e-Packet/DHL, which usually take between 7-14/3-5 days to arrive at their destination but can take longer from time to time. Besides,UPS,FeDeX ect are also available.
If your credit card is declined there may be a few reasons: the card has no funds available, you entered the wrong CSV security code, the card is expired, you entered the wrong billing information, the card dose not allow internet purchases (card not present purchases) ect. In any event by calling your issuing bank they can tell you why the card is declining.
Solutions: Try a different credit card or try using Paypal as your checkout method.
Only unshipped orders may be cancelled. Cancellation may be done either through email or by telephone. Refund will be issued accordingly if card is charged.
Absolutely!!! Our Secure Software (SSL) is the industry standard and among the best software available for secure commerce transactions. It encrypts your credit card number so that it cannot be read as the information trave is over the Internet.
If your address is not available, we will send you an email or call you. Please be sure check your email within 24 hours of placing your order. We will do everything we can do fulfill your order.
You can find our refund policy by the link. The refund will go back on the same card you used to place the order with us. Please allow 3-5 days for the funds to show in your account.
Yes, we use only 100% authentic cultured pearls and natural gemstones. TAKARAMONOBR jewellery only selects the top 5-10% harvest of saltwater pearls. As all our pearls are grown from cultured oysters, they are not man made, so a certain amount of natural blemishes is normal and should be tolerated for naturally formed gems.
Because pearls are naturally formed in an oyster, their colouring and condition are dependent on the quality of the water in which they grow. Different minerals and their levels in the water, have an effect on the colour. This is then reflected in the actual pearl colours; creams can be light or darker, the green again grey or almost peacock with intensity, the white can be pink or almost rainbow-like. That is the beauty of the natural pearl.
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