Help Center



Do you ship worldwide?

Where you ship goods from?

What is the shipping cost ?

What is the shipping time ?

How do I track my package?

$ Payment & Ordering

What payment terms you can accept ?

My payment was declined, why?

How do I cancel my order?

Is my information is security using this site?

What if my address is wrong?

✈ Return & Refunds

What items are returnable?

How do I return a product?

What is your refund policy?

How will you refund me?


Are TAKARAMONOBR Pearl’s real pearls?

What colours are natural?

Why can there be differences in the natural colour?